To ensure the best possible sound quality, hosts should use Direct Connect to run their show. Although dialing-in via phone might be more convenient, our research shows that sound quality matters - listeners are more likely to start and finish listening to high-quality shows.
When using Direct Connect, make sure to use the latest versions of Chrome or Firefox. There must be a reliable internet connection. We’ve done a few stress tests and know that Direct Connect works with 0.78 Mbps (780 kbs) download and .33 Mbps (330 kbs) upload speeds with at least 100ms latency. *** This is only for one device connected to the internet, if other devices or equipment are connected via wifi or hard wired, a higher connection will be needed.
To test the connection, head to http://www.speedtest.net/ and click “Begin Test”. Compare your test results to our numbers. If you cannot achieve these speeds, feel free to connect with a telephone.