There are a few reasons why your card may not be going through.  Please check that the following is true: 

  • There are enough funds to cover my first month.

  • I've double-checked that my security code from the back is accurate

  • I've double-checked that I entered the numbers correctly

  • The information such as zip code and address that I entered is what my bank has on record

  • My card is either Visa or Mastercard

If none of these situations apply to you, please email us at

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